Terms and Conditions

1 Introduction and acceptance of the Terms

These Terms and Conditions (the "Terms") govern your use of the Numuw platform (the "Platform", "we" or "us"), available at numuw.co and cv.numuw.co, which is owned and operated by Mohamed Almeshal, as an individual (natural person), from the Kingdom of Bahrain, and is currently in an early-launch stage. (This document will be updated to be issued in the name of the business entity and its commercial registration number once registration in Saudi Arabia is completed.)

By using the Platform or creating an account on it, you acknowledge that you have read these Terms, agree to them and are bound by them. If you do not agree, please do not use the Platform.

2 Definitions

• Platform / Service: the Numuw tool for creating and improving CVs with the help of artificial intelligence, and any subsequent products we launch.
• User / you: any person who creates an account or uses the Service.
• Input content: the data you enter (your personal data, experience, qualifications, photo, and so on).
• Generated content: the documents, text and suggestions the Platform produces based on your inputs.

3 Description of the service

Numuw lets you create a CV and improve it using artificial intelligence technologies, then preview it and download it in various file formats. Some features rely on processing your inputs through an external (third-party) AI provider to generate suggestions and wording.

4 Early-launch stage

5 Eligibility

The Platform is intended for persons aged eighteen or over. Persons under that age may use it with the consent and supervision of a parent or guardian, who accepts these Terms on their behalf and is responsible for their use and their data. By using the Service, you confirm that this requirement is met.

6 Account

• You must provide true and accurate information when registering, and update it when it changes.
• You are solely responsible for keeping your login details confidential and for all activity carried out through your account.
• Notify us immediately via WhatsApp +973 3877 7687 of any unauthorized use of your account.
• We may suspend or cancel any account that violates these Terms.

7 Acceptable use

You agree not to:

• Enter false or impersonated data, or data belonging to another person without authorization.
• Use the Service for any unlawful purpose or in breach of applicable regulations.
• Attempt to hack or disrupt the Platform, or gain unauthorized access to its systems or its users' data.
• Resell the Service or exploit it commercially without a written agreement with us.

8 AI-generated content

• Content generated by artificial intelligence consists of suggestions and drafts intended to help you, and may contain errors or inaccurate or incomplete information.
• You are responsible for reviewing, verifying and editing the generated content before relying on or using it.
• The Platform's outputs do not constitute professional, employment or legal advice, and we do not guarantee their suitability for any particular purpose.
• You alone are responsible for the accuracy and truthfulness of the data you enter in your CV, and we accept no responsibility for any incorrect data entered by the user or for any consequence arising from it.

9 Intellectual property

• All rights in the Platform, its trademark "Numuw", its designs and its software code remain owned by us.
• You retain ownership of your input content and of the final CV you create, and you are free to use them.
• You grant us a limited licence to use your inputs solely for the purpose of operating the Service for you, without any right to sell them or to use them for other purposes not described in the Privacy Policy.

10 Pricing and payment

Using the Platform and building and downloading your CV are always free. The AI features are available free of charge for a limited number of attempts, after which they require a one-time payment for permanent access, with no recurring subscription and no expiry.

The price to activate full access is 6 Bahraini dinars, paid once, with no additional fees.

Payment is made by direct transfer via Benefit Pay to the Platform operator's account; you then send a screenshot of the transfer receipt on WhatsApp +973 3877 7687 together with the email registered to your account, and access is activated manually once the transfer has been verified. We do not collect or keep any card or bank details beyond what appears on the receipt you send. The Platform is currently operated by an individual during the early-launch stage, before the commercial registration is completed.

11 Cancellation and refunds

The AI features produce digital content that is made available to you as soon as your account is activated; therefore, you are not entitled to a refund once paid access has been activated and you have started using these features, except in the cases set out in the Refund Policy published on the Platform (such as being unable to access the features for a technical reason on our side, or not yet having used the paid features). Any refunds are made by us directly, by a Benefit Pay transfer to the account the payment came from, without prejudice to your statutory rights in your jurisdiction.

12 Privacy and data protection

The processing of your personal data is governed by the Privacy Policy published on the Platform. Our processing includes sending some of your inputs to a third-party AI provider to generate outputs, which may involve transferring data outside the Kingdom of Bahrain during the early-launch stage in accordance with the applicable regulatory requirements. By using the Service, you consent to the processing described in the Privacy Policy.

13 Disclaimer of warranties and service limitations

• The Service is provided "as is" and "as available", without any express or implied warranty that it will be error-free or uninterrupted.
• We do not guarantee any employment outcome — including obtaining an interview or a job — as a result of using the Platform or the CV created through it.
• The Service may be temporarily suspended for maintenance or updates, or for reasons beyond our control.

14 Limitation of liability

To the extent permitted by law, we are not liable for any indirect or consequential damages, or for any loss of data or profits, arising from your use of the Service, and our total liability — if any — shall not exceed the amount you paid for the Service.

15 Amendments

We may amend these Terms, the Service or the prices at any time. The updated version will be published on the Platform with its date updated, and your continued use after an amendment constitutes acceptance of it.

16 Termination

We may suspend or terminate your access to the Service if you breach these Terms or applicable regulations, without prejudice to our statutory rights.

17 Governing law and jurisdiction

During the early-launch stage, these Terms are issued by Mohamed Almeshal, as an individual (natural person), and are governed by and construed in accordance with the laws of the Kingdom of Bahrain (where the operator and the users are based at this stage), whose courts have jurisdiction to settle any dispute arising from them. Once the Saudi commercial registration is issued and operations move to the business entity, an updated version governed by the laws of the Kingdom of Saudi Arabia will be published with prior notice.

18 Contact

For any enquiry or complaint, contact us via WhatsApp: +973 3877 7687, or by email: support@numuw.co.